What happens if the cost of my treatment exceeds the limit on my SOB?
If the cost of the required treatment exceeds the applicable limit on your SOB, additional approval is required.
For an AZPAS customer receiving treatment in Guyana, the healthcare provider will contact Assuria Guyana. Assuria Guyana will coordinate the request with Assuria Suriname, which will verify your coverage and assess the request.
If approved, Assuria Suriname will issue a Guarantee Letter, specifying the additional treatment or approved amount.
The healthcare provider may only provide treatment above the SOB limit once the required approval has been provided.