About us

MISSION
Assuria is a solid financial Group offering insurance services to the markets where we operate. We deliver an innovative and best in class customer experience, with care, through a wide array of solutions.

We are a trustworthy partner and respect the interests and aspirations of our stakeholders and community.

We aim to provide an opportunity for growth and development of our employees and agents, and a fair return for shareholders.

VISION
To be a people-focused Caribbean financial institution of choice, offering trustworthy, innovative and easily accessible insurance solutions to protect what you value, built on a solid and secure base.

CORE VALUES
• Integrity
• Innovation
• Expertise
• Customer Focus
• Care

ORGANIZATIONAL STRUCTURE
Assuria N.V. is the holding company of shares in Assuria Levensverzekering N.V., Assuria Schadeverzekering N.V., Assuria Medische Verzekering N.V., Assuria Beleggingsmaatschappij N.V., Interdomestic Trading N.V., DSB-Assuria Vastgoedmaatschappij N.V. (51%), Assuria Real Estate N.V., Gulf Insurance Ltd., Assuria Life (GY) Inc. (75%), Assuria General (GY) Inc. (75%), Assuria Life (T&T) Ltd. (97%) and Appuyant Vastgoed N.V. (50%).

WHO ARE WE
Assuria N.V. is the largest insurance company in Suriname. In 2012 Assuria was the first fully Surinamese financial institution to establish itself abroad by setting up a subsidiary company in Guyana. In April 2013, Assuria N.V fully took over the general insurer Gulf Insurance Limited, established in Trinidad & Tobago.

In 2015 Assuria acquired the majority interest of 77% in the life insurer MEGA Insurance Company Ltd. (MEGA), also established in Trinidad & Tobago. Contrary to Gulf Insurance Limited, a company that operates in different countries, MEGA is only established in Trinidad. The take-over of the interest in MEGA is a strategic step, taken by Assuria to increase its presence in the Caribbean region. The name MEGA has been changed into Assuria Life (T&T) Ltd.

CORPORATE SOCIAL RESPONSIBILITY

Assuria N.V. regularly supports initiatives related to health, exercise and socially relevant topics. Assuria N.V. believes it is important that people are aware of the importance of their health and makes a contribution in this context by supporting activities.

QUALITY MANAGEMENT

The quality policy of Assuria N.V. guarantees that customers can count on products and services that meet their wishes and expectations, within the framework of Assuria's general policy and the terms and conditions of delivery. We strive to offer our customers high-quality products and services, as well as an excellent customer experience throughout the entire process. In addition, we guarantee the reliability and security of all information that customers entrust to us.

ISO 9001:2015

Assuria N.V. has been ISO 9001 certified since 2008. We are the first financial services company in Suriname to achieve this prestigious certification. In accordance with the international ISO 9001:2015 standard, Assuria N.V. guarantees a high quality of service and continuously focuses on the improvement of products and services.

Assuria:

  • Complies with all laws and regulations, as well as internal company procedures;
  • Communicates the quality policy to all employees and offers support in its implementation;
  • Provides the necessary resources to carry out processes effectively and efficiently;
  • Continuously collects customer feedback to increase customer satisfaction and minimize complaints;
  • Is open to new ideas and initiatives to improve quality.

INFORMATION SECURITY MANAGEMENT

Information security management at Assuria N.V. is aimed at ensuring the confidentiality, integrity and availability of information. We take a systematic and proactive approach to managing risk and improving the security of information. This includes technical measures, as well as organizational processes that ensure that information is handled in a secure manner and protected from potential threats.

ISO 27001:2022

We are delighted to announce that Assuria N.V. is the first financial institution in Suriname to officially achieve the ISO 27001:20022 certification. This is an important milestone for our organization. This certification ensures the confidentiality, integrity, and availability of customer data, which is essential for building trust and providing peace of mind to our customers. We remain committed to improving our information security systems to minimize risk and ensure compliance.

The ISO 9001:2015 and ISO 27001:2022 certifications form the basis of our quality and security practices. They underscore Assuria's ongoing commitment to the highest standards in customer satisfaction and data security. We are proud of these recognitions and continue to improve to remain a reliable and safe partner for all our customers.