Cross Country Medical Plan
Travelling to Guyana?
Your AZPAS health insurance travels with you.
With the Cross Country Medical Plan (CCMP), AZPAS customers from Suriname can access selected CCMP healthcare providers during their stay in Guyana.
Likewise, Assuria Group Health customers from Guyana can access selected CCMP healthcare providers during their stay in Suriname.
There is no additional premium for this service. Your existing health insurance remains the basis of your coverage. In the other participating country, you can access the coverage you are insured for in your home country, subject to the applicable terms, conditions and limits.
Before you travel to Guyana
Request your Schedule of Benefits (SOB) in time
Travelling from Suriname to Guyana? Request your Schedule of Benefits (SOB) from Assuria 3 to 7 working days before your departure via customer.service@assuria.sr or WhatsApp: +597-8277799, stating your departure date, policy number, personal details and contact information, and a copy of your AZPAS insurance card.
Your SOB specifies the benefits and applicable limits that apply to you during your stay in Guyana.
Always present your SOB to the healthcare provider.
Your SOB is valid for one month from the date stated on it. The exact validity period is stated on your SOB.
Please note: the use of the CCMP coverage is subject to Terms and Conditions.
During your stay in Guyana
If you stay in Guyana for longer than one month, you may submit a request for an extension of your SOB through customer.service@assuria.sr or WhatsApp: +597-8277799, after the validity period has expired.
Extensions are granted, upon approval, for one month at a time, up to a maximum of 6 months. After this period, a 6-month waiting period applies.
Selected CCMP Healthcare Providers in Guyana
Click here to view the list of Guyanese CCMP health providers.
Always bring your valid ID, AZPAS card and SOB when visiting a CCMP healthcare provider.
Assistance
Do you have questions about your CCMP coverage? Please contact us.
| Assuria Customer Support | Contact |
| Telephone number | +597-473400 |
| WhatsApp WhatsApp number | +597-8277799 |
| E-mailaddress | customer.service@assuria.sr |
Need assistance accessing a healthcare provider in Guyana or require assistance?
| Kanaal | Contact |
| Telephone number | +592-226-7052 |
| WhatsApp number | +592-623-6782 | +592-623-2644 |
| Health email address | health@assuria.gy |
| Additional email address | life@assuria.gy |
| Offices | https://www.assuria.gy/en/customer-service/locations/ |
Click here to view the list of Suriname CCMP health providers